Associate Software Engineer

US-DC-Washington
1 month ago(12/19/2017 11:22 PM)
Requisition ID
2017-4116
Job Function
Software Development

Do you dare to reinvent the future of education?

At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals.

As a Cengage employee, you will pioneer transforming the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.

Are we right for you?

We bring our "A" game, unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, everything we do, we do for the learner.

 

The Associate Software Engineer will be responsible for a key application from the back-end to the customer. The application is cloud based, multi-continent. You will respond to level 2 calls providing expertise to solve customer problems from configuration to bug fixes. You will use your coding, design, production release skills to prioritize issues, define requirements then code, and test/implement solutions. You will work directly with one of the founders of the company as well as other brilliant people.  This position could move into a more advanced development and architecture design while participating in building world class Learning Management Systems.

 

The application used for this position ia:

Amazon-AWS hosted written in Java/HTML and PostgreSQL.

What You'll Do Here:

 

  • Test-drives awesome code, working closely with other Agile team members
  • Gets things done. Takes ownership of tasks. Helps drive the completion of all kinds of work tasks
  • Deliver solutions using Java, HTML and SQL coding skills and product knowledge
  • Learn how products work, identify the root cause of problems and deliver complete solutions
  • Develop solutions to technical problems that ensure a stable product environment
  • Make sound decisions based on customer needs, SLA's and product knowledge
  • Consistently follows software development methodology
  • Commits to completing well-defined work, and delivers on those commitments
  • Continuously acts to enhance knowledge of new technologies, business processes, and project management skills, staying abreast of trends, latest industry developments and knowledge sharing among colleagues
  • Respond to incident tickets and outage notifications (the system is very stable)
  • Support production systems in a 24/7 environment

Skills You Will Need Here:

 

 

  • Bachelor degree in Computer Science, Information Technology or Engineering and recent, relevant work experience
  • Minimum 3 years software development experience including 1 year of Java programming experience
  • Experience with customer facing problem solving and solution delivery
  • Knowledge of and desire to work in an Agile development environment
  • Thorough understanding of and experience in object oriented design and programming
  • Familiarity with wide portfolio of software development applications, environments and languages
  • Experience using source code control systems, such as Git, Subversion, or CVS
  • Strong verbal and written English communication skills required
  • Creative problem solving skills and ability to effectively communicate and translate feedback, needs and solutions
  • Must have strong teamwork orientation and the ability to foster collaboration within and across teams
  • Must be sensitive to cultural differences in interactions and in the way work is done
  • Needs good work ethic and strong sense of ownership of result
  •  

Preferred

  • Experience with Agile development methodologies
  • Experience with creating reports from a SQL Database System
  • Passion for working in the academic, professional or library markets, and experience with technologies within those markets such as LMS

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